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DATA PROTECTION DECLARATION

Stand: 02.FEB.2025

1. RESPONSIBLE PERSON & CONTACT

Responsible person:

CARBOFARM Kft.
1134 Budapest, Váci út 45, Building G, 7th Floor
Hungary

E-Mail: privacy@carbo.farm

2. BASICS & PURPOSES OF DATA PROCESSING

We process personal data based on the GDPR:

  • Contract fulfilment (Art. 6 para. 1 lit. b): For orders, deliveries, invoices​.
  • Legal Obligations (Art. 6 para. 1 lit. c): Tax-related retention (§ 132 BAO), Reporting obligations​.
  • Legitimate interests (Art. 6 para. 1 lit. f): IT security, fraud prevention, marketing (unless there is an objection).
  • Consent (Art. 6 para. 1 lit. a): E.g. for newsletters, analytical cookies (can be revoked at any time).

3. OPERATION OF OUR WEBSITE

Hosting: Odoo (Webshop) – Data Protection Policy​.

Domain: GoDaddy – Data Protection Policy​.

Collected Data:

  • Technical: IP address, browser data, access time.
  • Content-related: Information from contact forms, registrations.

Purpose: Operation of the website, contract processing, security​.

Storage duration: Log data max. 12 months (except in case of investigations)​.

4. COOKIES

Basis:

  • Essential Cookies: Art. 6 para. 1 lit. f GDPR (Functionality of the webshop)​.
  • Analysis Cookies: Only with consent (Art. 6 para. 1 lit. a).

Details:

Cookies gemäß Cookie Policy.

Control:

  • Browser settings (e.g. Chrome: Settings > Privacy and security > Cookies).
  • Cookie banner in the webshop (if provided by Odoo).

5. WEBSHOP (Odoo)

Collected Data:

CategoryExamplesLegal basis
Mandatory informationName, Address, Payment data*Art. 6 Abs. 1 lit. b, c
OptionalDate of birth, Language preferenceArt. 6 Abs. 1 lit. a, f
TechnicalIP-Address, Order historyArt. 6 Abs. 1 lit. f

*Credit card data is processed directly by PCI-DSS certified partners (Stripe, PayPal).

Data transfer:

  • Logistics partners: DHL, UPS (only necessary for delivery).
  • Payment service provider: Stripe (Data protection​), PayPal (Data protection​).
  • Tax authorities: In case of legal obligation.

Storage duration:

  • Contract data: 7 years (according to § 132 BAO).
  • Account data: Until the deletion of your account + 3 years (claims).

6. SOCIAL MEDIA

Used platforms:

Notes:

  • We have no control over the data processing by these providers.
  • Interactions (e.g. "Share", "Like") are subject to their privacy policies.
  • Direct messages on social media are in accordance with our general Verarbeitungsgrundsätzen behandelt (siehe Punkt 2).

7. YOUR RIGHTS

According to the GDPR, you can:

  1. Request information about stored data (Art. 15).
  2. Request correction of inaccurate data (Art. 16)​.
  3. Request deletion, provided that there is no retention obligation (Art. 17).
  4. Request restriction of processing (Art. 18).
  5. Receive data portability in a machine-readable format (Art. 20).
  6. Submit an objection to direct marketing (Art. 21).

Right of complaint:

If you have any data protection concerns, please contact us first.

Additionally, you can contact the Hungarian supervisory authority:

NAIH (Szilágyi Erzsébet fasor 22/C, H-1125 Budapest).

8. CHANGES

Current version at: www.carbo.farm/datenschutz.